Apr 25, 2018
So you've got a product or service that you're already selling... how can you make it better? Today I'll give you some practical suggestions for testing out potential new offers and gathering and processing customer feedback, as well as five ways to up the quality of your products. Improving the experience for...
Apr 18, 2018
Having a well-defined brand is a really important element of a successful business, and today's guest is going to help you build one. I'm talking with Robyn Young, and in this interview you'll learn how branding is more than just "design" as well as some concrete steps for getting to the core of your company's...
Apr 11, 2018
I use email marketing extensively in my business, and much of it is automated - emails go out completely hands-off, and the sales keep coming in. Today I'm going to talk about three automation sequences you should be using, regardless of what type of online business you have. Hopefully it'll give you some ideas for...
Apr 4, 2018
So your customer has made a purchase and you've delivered the product or service as promised. End of story, right? Wrong! Today's guest will teach you how to craft an amazing experience for your clients and customers that exceeds their expectations and leads to rave reviews and referrals.
I'm talking with Lynne Reznick,...